By using AeroGuard VPN, you agree to this Privacy Policy and our Terms of Service.
1. Information We Collect
AeroGuard VPN is designed to collect only the minimum information necessary to operate, maintain, and improve the service.
Information we may collect
- App diagnostics
- Crash logs
- Anonymous usage statistics
- Device type and operating system version
- App version and connection status information
- Email address or billing details, if you contact support or purchase a subscription
2. No Activity Logs
AeroGuard VPN does not collect or store logs of your online activity while you are connected to our VPN service.
We do not collect or store:
- Browsing history
- Traffic destination
- Data content
- DNS queries
- Connection timestamps
- Session duration
- Original IP addresses
- VPN IP addresses assigned to individual users
3. How We Use Information
The limited information we collect may be used to:
- Provide and maintain the AeroGuard VPN service
- Process subscriptions and related payments
- Respond to customer support requests
- Diagnose technical issues and improve stability
- Detect abuse, fraud, or misuse of the service
- Comply with applicable legal obligations
We do not sell your personal information to third parties.
4. Third-Party Services
AeroGuard VPN may use trusted third-party providers to help operate the app and business functions, such as payment processing, analytics, hosting, or support systems.
These providers may process limited information only as needed to perform services on our behalf and under appropriate confidentiality and security obligations.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards to help protect your information. VPN connections are encrypted to support secure communication between your device and the internet.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including legal, operational, security, and support needs.
Anonymous diagnostic data may be retained for a limited period to help improve app performance and reliability.
7. Children’s Privacy
AeroGuard VPN is not directed to children under 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the service after changes become effective means you accept the updated policy.
9. Contact
If you have any questions about this Privacy Policy or how we handle information, please contact us:
Email: support@aerovpn.us
Website: https://aerovpn.us/privacy-policy.html